Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

We want you to love your jewelry or headpiece. I gladly accept returns on most items (see below for exceptions) for refund or store credit. Please email within 5 days of purchase that you would like to return your item. Returns for a refund are subject to a 15% re-stocking fee to cover the costs of the Etsy and Paypal fees that are incurred when a purchase is made. Returns need to be postmarked within 14 calendar days of when it was delivered to you. Customer is responsible for return shipping. Original shipping fees are not refunded as this is my cost to ship the original item to you. Please allow 3-5 business days for your refund to be initiated. Exchanges do not incur a re-stocking fee and I ship the new item at no charge.

NOT RETURNABLE: Custom pieces/and or items ordered in colors other than white or ivory/cream, garters, belts, veils and sale items. If 4 or more of the same item is being returned, only an exchange will be accepted.


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world.

Packages are shipped via USPS first class mail with delivery confirmation and tracking. Quicker methods are available including Priority shipping, Express Mail (1-2 business day transit time) and overnight delivery. Contact us and in most cases your order can arrive very quickly! Standard shipping can be purchased for a low flat rate of $2.95 (US orders) no matter how much is purchased. You also have the option of selecting Standard Shipping with Insurance, which covers your package in the event that it is lost or damaged during transit.

International orders are also shipped via first class mail. They can take between 8-30 business days or more to arrive. Priority and express shipping are available. Any fees related to duty/custom taxes are your responsibility. We are unable to calculate this cost, please contact your local postal service office to determine this possible fee that may occur when delivery is being made. Once the package leaves the United States, it is handed off to the recipient's country. It is then up to them to deliver the package. We cannot be held responsible for items not arriving in time due to the customer not selecting a quick enough shipping method.

*Please note that once an order ships, it is out of my hands, and I cannot be held responsible for packages not received when they are marked "Delivered".